Directly - On Demand and Automated Customer Support Unlike traditional outsourced contact centers, we prioritize aligning your investment directly with business outcomes Our pay-for-performance model ensures that experts are compensated only when they successfully resolve an issue—without the need for an agent
Platform | Directly The Directly OnDemand platform is a powerful combination of AI, machine learning and predictive technology that delivers remarkable customer experiences We seamlessly integrate into your existing contact center technology stack and provide actionable reporting and analytics on performance
Onboard | Directly After experts are approved, they are invited to join the Directly OnDemand platform and complete a series of customized educational courses, curated by our skilled professional education team These courses help them master the platform, sharpen customer service skills, and stay aligned with our code of conduct
Are you a Microsoft Windows expert? - Directly Directly OnDemand Microsoft Windows gig customer service This platform matches user queries to the right Windows experts who understand their products in-and-out Once you register as an expert, you get alerts queries from fellow Windows users on your mobile devices
About - Directly Directly is a pioneer in customer service for many of the world’s leading brands Customer service leaders partner with Directly to support customers with cutting-edge AI and on-demand customer service that consumers love
Careers - Directly Why Directly? Join us as we transform the customer service industry We’ve got an amazingly talented team focused on collaboration and melding together creativity, technology, and data-driven insights
Are you an SAP expert? - Directly You as a potential expert candidate for a specific product area or areas, must take a brief assessment examination provided by our partner Movate (formerly known as CSS Corp Directly Inc ) You can become an expert in multiple product areas and we encourage potential experts to apply for multiple product areas if you are experienced in those areas
Privacy Policy - Directly We may share your personal data with our subsidiaries to process it for the purposes of inter-group administration and to deliver products or services where elements of these are provided by group companies other than those with which you have directly contracted
Our Experts - Directly The Directly OnDemand network includes thousands of on-demand experts who resolve support issues and author support content while being compensated based on performance
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