Use a Security Code to access Docusign documents When you receive an email inviting you to electronically sign a Docusign document, a 33-character alphanumeric security code appears at the bottom of the email This string of letters and numbers is a unique ID for the document you received Use this code to get the document to sign, save, and print
How do I contact Docusign Customer Support? Select Reset password on Get Support and fill out the form to contact Docusign Support without an account or logging in Create a case from eSignature, IAM, or Docusign Admin Starting March 2025, you can create support cases directly from the Help menu at the top-right corner of your Docusign account
How do I send a Docusign document? Read this article to learn how to send a Docusign document for eSignature, including how to upload the document, add recipients, add the email subject and message, and add signing fields
How do I create a template in Docusign? Streamline your workflow by creating a template Do you find yourself sending the same document over and over? Streamline your workflow by creating a template Templates can range from simple to very complex, but they allow you to create the document once and reuse it as many times as you like Guide: Creating templates Video: Create a Docusign Template